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Knowledge Base Account Management I Have a License Key. How Can I Use It? How To Delete a Polarbackup Account Protected: I Have a Discount Coupon Code. How Can I Use It? How to Upgrade Your Polarbackup Account How to Delete a Backup How to Archive a Backup Active Directory Deployment Deploying Polarbackup to Domain Users via Active Directory Polarbackup Deployment Guidelines Detailed Explanation of the ADM File in Active Directory Deployment Backup How to Add and Configure a Backup on a Windows Server? How to grant Polarbackup access to Full Disk on macOS Catalina or Higher System Requirements to Run Polarbackup What File Types Does Polarbackup Take In The Smart Selection? How To Use Polarbackup Cold Storage How durable is Cold Storage? How does the Cold Storage work? Can I view what files are backed up in Cold Storage? When should I use Cold Storage? How secure is Cold Storage? Are there any limitations when uploading files to the Cold Storage? What is Cold Storage? How To Restore Files Backed up to Cold Storage Comparisons What are the Differences between Business and Home Editions? How to Ransomware Protection: How To Restore Files If Malware Encrypts Them How to Add and Configure a Backup on a Windows Server? How Can I Add Users? How to Set Multiple Schedules for my Backup? How Can I generate Image Preview for RAW Image? Hybrid+ How To Restore Data From The Hybrid+ Backup How Do I enable Polarbackup’s Hybrid+ Option? What Does the Hybrid+ Option of Polarbackup Do? Others Our Refund Policy Restore How To Restore Data From The Hybrid+ Backup Ransomware Protection: How To Restore Files If Malware Encrypts Them How Do I Restore Old Versions of my Files? Show and Restore Deleted Files How Do I Access or Restore My Backup on a New Machine without Starting a Backup There? Optimizing the Restore Speed How To Restore Files Backed up to Cold Storage Security and Privacy How Secure is Polarbackup? How to grant Polarbackup access to Full Disk on macOS Catalina or Higher Troubleshooting Troubleshooting Server Authentication I am Receiving: You do not have available licenses for server backup” Message. What should I do? Why do I Receive You do not have permission to perform this action. Only Administrator can open this application” When Trying to Open Polarbackup on a Server? Troubleshooting VSS Issues I am receiving: You have reached the maximum number of computers that can be added under this user” message. What should I do? What Happens When a Scheduled Backup is Missed? I am Encountering Problems in Installing the Auto-Updates, What can I do now? How to Set Polarbackup to Wake the Computer up in Order to Run the Scheduled Backup How do I Perform a Clean Uninstall of Polarbackup? Why is the Cold storage” tab Dimmed in Polarbackup Client? How can I Move Polarbackup to a New Machine? Polarbackup is Uploading my Files Using my 3G Connection, how can I Stop that? I Want to Uninstall\Reinstall Polarbackup without Losing the Current Backup. How can I do that? Why do I Receive No Pending Server Found. Please add a Server” when Configuring Polarbackup on a Server? I am Receiving: There is no Pending Server Assigned to this Account. To Add a Server, Please go to Servers” What should I do? I am Receiving: You have Reached your Storage Limit, to Increase go to Manage Users”. What should I do? Why Polarbackup is Slowing down my Machine? Why are the Smart Selection” and My Computer” Tabs Dimmed in Polarbackup Client? Why not all of my Cold Storage Selections are being Backed up to Cold Storage? The .NET Framework Installed on the Machine is Corrupted I Get the Error: Oops, Something Unexpected Happened, Please Check your Internet Connection and Try Again” Error Message: Failed to Connect to Server. Please Check your Connection and Firewall Settings” I had to Reinstall Windows. When I Tried to re-install Polarbackup it Asks me to Archive my Computer Polarbackup Dashboard Shows Analyzing”, Uploading” or Waiting for Next Schedule” but Never Proceed, What can I do Now? Where does Polarbackup Store the Temporary Files During the Backup? My Storage is Full, How can I Free up Some Space? How to Generate Logs for Users who have Policies Assigned I Purchased an Upgrade but my Account Information didn’t Change Why Share” in the Context Menu is Disabled on my Computer? How can I back up hidden files/folders if I cannot see them in the Data Selection window? Error Message: Failed to install prerequisites, Please contact support” Optimizing the Restore Speed Error Message: Cloud Backup detected that your computer has missing or corrupt dependencies” Why the Files in the Pending List Do Not Get Uploaded? Can Polarbackup Back up Files With Long Paths? Backup Cache Drive Polarbackup Website and Software are Blocked. Why Is That? Error Message: Connection Lost. Please check your Internet connection” How to Generate the Advanced Debugging Logs of Polarbackup on macOS Machine Optimizing Your Backup Speed How to Uninstall Polarbackup How to Generate the Advanced Debugging Logs of Polarbackup on Windows Machine Why I Cannot Drag/Drop my Files and Folders into my Vault Folder? Under the Hood File Retention What are the file extensions supported by Polarbackup? Customize the Backup Connection Backup Using Metered Connection Presentation mode Bandwidth Throttling Multi-threaded Upload How Do I Restore Old Versions of my Files? Show and Restore Deleted Files Backing Up Open Files (VSS) Block Level Technology Vault Storage What’s New! (Release Notes) Polarbackup Release Notes Need some help? Tip: Use arrows to navigate results, ESC to focus search input Account Management 6 articles I Have a License Key. How Can I Use It? How To Delete a Polarbackup Account Protected: I Have a Discount Coupon Code. How Can I Use It? How to Upgrade Your Polarbackup Account How to Delete a Backup Show all Backup 5 articles How to Add and Configure a Backup on a Windows Server? How to grant Polarbackup access to Full Disk on macOS Catalina or Higher System Requirements to Run Polarbackup What File Types Does Polarbackup Take In The Smart Selection? How To Use Polarbackup Show all Cold Storage 8 articles How durable is Cold Storage? How does the Cold Storage work? Can I view what files are backed up in Cold Storage? When should I use Cold Storage? How secure is Cold Storage? Show all Restore 7 articles How To Restore Data From The Hybrid+ Backup Ransomware Protection: How To Restore Files If Malware Encrypts Them How Do I Restore Old Versions of my Files? Show and Restore Deleted Files How Do I Access or Restore My Backup on a New Machine without Starting a Backup There? Show all Security and Privacy 2 articles How Secure is Polarbackup? How to grant Polarbackup access to Full Disk on macOS Catalina or Higher Show all Troubleshooting 43 articles Troubleshooting Server Authentication I am Receiving: You do not have available licenses for server backup” Message. What should I do? Why do I Receive You do not have permission to perform this action. Only Administrator can open this application” When Trying to Open Polarbackup on a Server? Troubleshooting VSS Issues I am receiving: You have reached the maximum number of computers that can be added under this user” message. What should I do? Show all Under the Hood 12 articles File Retention What are the file extensions supported by Polarbackup? Customize the Backup Connection Backup Using Metered Connection Presentation mode Show all What’s New! (Release Notes) 1 article Polarbackup Release Notes Show...